End of lease cleaning Sydney.100% Bond Guarantee! 72 hrs re-cleaning for free. Follow the organization endorsed cleaning agenda.Book online 24*7.Avail 10% OFF"
If No Stars was an option thats what they would get.
Firstly, the were a no show on the organise date and time. I waited at the property for half an hour and called to be told their cleaner had car issues. (This excuse I have seen in several reviews now).
They offered to organise someone at 2pm that day so I went ahead with that. The property is a 2x2 and it was for a vacate clean, including deep clean of blinds, glass sliding door and mirrors and a balcony clean.
Jodie the cleaner spent from 2:20pm -4:18pm when she called to say she was finished. On my way home I went through to inspect the clean and was in disbelief.
The property had been left worse then it was prior to the clean. Shocked and upset I contacted Jodie and asked when she would be returning to finish the clean.
To which she replied it had been completed. After a bit of back and forth with her she came back at 8am the next day. As I had the PCR booked in at 9am.
My partner stayed at the property to make sure she completed her job.
All in all she spent 2 hours at my 2x2 doing a 'vacate clean'.
I stupidly paid upfront $545. I am now going back and forth (even though I am being ignored) with 'Mark' in order to recieve a refund.
For atleast part of the amount as there is no way her services were worth $545.
Two days later I had to organise another one of my properties to be cleaned and after speaking to several cleaning companies they all confirmed 2 hours would not have even achieved a sufaces clean.
NEVER USE THIS COMPANY.
This company qualifies for zero stars. The cleaner arrived for end-of-lease clean 2 hours late, such that I was unable to later inspect her work. Despite their 'bond guarantee', I had to pay another $100 to fix their sloppy work or my rental bond would be withheld. I will never use this company again. They should rename themselves Dirt2Dirtier.
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